Privacy policy

Essential cookies and browser storage keep the website working, including your cookie preferences. We remember your choice for six months. These are separate from optional analytics.

Our contact form and staff sign-in use Cloudflare Turnstile, an essential security check that stops spam and automated attacks. It runs without your analytics choice because the forms cannot be protected without it. Cloudflare processes technical signals such as your IP address and browser details to tell people from bots; it does not set advertising or tracking cookies.

With your permission, we use Google Analytics 4 to understand how the website is used. It collects page visits, device and browser information, approximate location, and interactions such as searches, product choices, checkout starts and tool visits. For purchases we send our internal order number, the amount in GBP and the product name. We do not send traveller names, email addresses, phone numbers, passport details or airline booking references. Page addresses sent by our tracking exclude query strings, including payment session identifiers.

Google Analytics uses first-party cookies such as _ga and _ga_* to distinguish visits. Our installation limits analytics cookies to 180 days without extending their lifetime on each visit. The separate cookie preference lasts six calendar months. A local purchase marker prevents the same order being reported repeatedly from this browser.

Google Analytics event and user-data retention is controlled by the Analytics property settings: standard GA4 properties offer 2 or 14 months. We have not verified the retention setting for this property. Aggregated reports may be retained longer. Google processes technical information, including IP addresses to derive approximate location, but GA4 does not log or store individual IP addresses.

Analytics is off until you accept it. Advertising storage, advertising user data and ad personalisation remain off. You can reject analytics or change your choice at any time using Cookie settings below or in the footer. Turning analytics off stops our tracking and removes accessible Google Analytics cookies; it does not delete previously collected reports.

For more information, see Google’s Privacy Policy and Google’s Analytics opt-out browser add-on.